Privacy Policy for online events, quizzes and tournaments

Last modified: 22 November 2024

KonfHub Private Limited (“KonfHub”, “Company”,"We" , "Us" , or "Our" ), owns and operates the website https://www.konfhub.com/ (hereinafter collectively referred to as “the Platform”) is committed to protecting Your privacy and the Personal Data (defined hereinafter) that You share while using the Platform.

At KonfHub, our goal is to set a high standard for protecting the privacy of your information. We want to be clear about how we collect, use, protect, and share your information, including your personal information, and the rights and choices you have about the ways in which you can help us protect your privacy.

This Privacy Statement explains:

What information we collect and why we collect it.
How we use that information and when we disclose it.
Your rights regarding that information, including how to access and update your information.
The steps we take to protect your information.

Scope: This Privacy Statement applies to the information that we obtain through your use of KonfHub products and services, including while creating an Account with Us, subscribing to Our Services, attending an Event hosted on KonfHub platform, by providing Payment Details, or while providing feedback or by contacting Us; and our website (https://www.konfhub.com), our Event Tech Platforms, social media, communications, and web-based tools (collectively, our "Services").

The Privacy Policy applies primarily to information that we collect online; however, it may apply to some of the data that you provide to us offline and/or through other means, as well (for example, via telephone, or through the mail).

The Privacy Policy documents and describes the manner in which our organization collects information from all our Users/Viewers of our Services. While providing our Services on behalf of our registered users, we collect information related to those who register for events in our platform. The use of information collected on behalf of our Users is governed primarily by our contract for the engagement with them and the privacy policies governing their organization. We are not accountable for the privacy policies and practices undertaken by our users or any other third parties.

This Privacy Statement does not apply to personal information arising from KonfHub’s employment-related activities. Except to the extent that a third party provides services on our behalf (such as a SaaS vendor), this Privacy Statement also does not apply to the practices of third parties to which we may link or otherwise refer you, such as consultants, design agencies, channel sales and marketing partners and other vendors.

This Privacy Policy is in compliance with the General Data Protection Regulation (GDPR). If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the Site.

If you have any questions or concerns about this Privacy Statement or about our privacy or data security practices, please contact us at support@konfhub.com.

What We Mean by Personal Information

For purposes of this Privacy Policy, "Personal Information" means information from or about you that identifies you directly and information that is associated with you and thus could potentially identify you, including when combined with other information from or about you.

"Sensitive Personal Information" includes data about racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union memberships, genetic and biometric data when used for identification purposes, and data about health, sex life, and sexual orientation.

Types of Personal Information that We Collect

Names
Physical address
Email addresses
Telephone numbers
Business contact information, including names, email addresses, business addresses, telephone numbers, company name or business affiliation, and title.
User IDs and passwords
Face scan or headshot upload (depending on the service being used such as AI photo booth, AI gallery, or face recognition based checkins)
Personal information that you choose to share within our user communities, such as any WhatsApp groups, Slack channels, or any other Support communication channels.
Payment card and financial account information
IP Addresses
Identifiers of devices used to access our Services

Information that We Collect from and About You

Information that You Provide to Us Voluntarily

Account and Profile Information

We collect information about you and your company when you register for an account, create or modify your profile, and make purchases through our Services. Information we collect includes your name, username, address, email address, phone number, and payment card details. You may provide this information directly through our Services or in some cases another user (such as an account administrator) creating an account on your behalf may provide it. If you provide information (including personal information) about someone else, you confirm that you have the authority to act for them and to consent to the collection and use of their personal information as described in this Privacy Policy.

Data provided by non-registered users:

Access pre-existing user’s content

When you request to view a pre-existing User’s content the user may ask for personal information such as email address in order to open a KonfHub’ link. KonfHub collects and stores this personal information on behalf of its Users.
When you provide this personal information, you do so in accordance with that User’s privacy practices and policies. KonfHub is not responsible for the privacy practices of its Users, and only processes this information in accordance with the applicable agreement it has with each User. For any issues pertaining to processing of such personal information, please contact the User directly.

Data collected through automated means:

System data

Technical data about your computer or device, like device type, operation system and the IP address. This data helps us improve the delivery of our web pages and to measure traffic on the Site.
The collection of data will also depend on the individual settings of your device and software. It is recommended to refer to the policies of your device manufacturer or software provider to learn about information they might share with us.
Web Logs and Analytics Information: We record certain information and store it in log files when you interact with our Services. This information may include Internet protocol (IP) or other device addresses or ID numbers as well as browser type, Internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information that you search for, your locale and language preferences, your mobile carrier, and system configuration information. We and our analytics providers, also collect and store analytics information when you use our Services to help us improve our Services.
Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies that we save to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customize our Services and your experience; to allow you to access and use the Services without re-entering your username or password; and to count visits and understand which areas and features of the Services are most popular. We may also associate the information we store in cookies with personal information you submit while on our Services. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services

User Generated Data:

Account Creation, Login and Usage as a viewer

We collect information and material (user generated content) provided to us voluntarily by our users or the viewers to publish and process on our platform.
The user generated content is inclusive of text, photos & videos associated with the accounts/ emails used to create an account with KonfHub or to access links as viewers.

Data collected during transactions:

Transactional Data

On the basis of types of services requested, KonfHub also collects information such as:
- Type of service that has been requested
- Order details for such a request
- Payment & transaction information (such as merchant’s name, payment method, chargeable amount for the service)
- Date and time the service was provided

For the purpose of promotion codes, the name of the person associated with such a code may also be optionally collected.

Data Collected from Third Parties:

Integration of Third Parties such as Google, Amazon, LinkedIn, or Meta (Facebook)

When you connect your accounts in Google, Amazon, LinkedIn or Meta (Facebook) for social media login, we get your email address, name and photographs. This information is used for pre-filling your profile information in KonfHub.

Content: We collect and store content that you create, input, submit, post, upload, transmit, or store while using our Services. Such content may include any personal or other sensitive information submitted using our Services, such as EU personal data, and other information such as source code or regulatory compliance materials. When we process EU personal data on your behalf pursuant to a GDPR data protection agreement, our use of that data is restricted by that agreement and limited solely to providing you with our Services and other ancillary functions as provided by law.

Other submissions: We collect other data that you may submit to our Services or to us directly, such as when you request customer support or communicate with us via email or social media sites.

Information Shared by Your Clients and by the Participants of your Events that are Hosted in our Platform

As an Organiser, you may collect and upload certain information about your clients or participants of your Events that are hosted on our Platform. The Event Host may request for certain information of the Participant during an Event organised by You which is in addition to the information obtained by the Platform. Such information shared by Participants with the Organiser or with the Hosts, whether before the Event, During or After the Event, may include certain special categories of information such as data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a person, data concerning health or data concerning a person's sex life or sexual orientation. Please note that any such information shared by the Participant with the Organiser is being provided directly by Participant to the Organiser. KonfHub and/ or the Platform is in no manner involved in such sharing of information. You hereby also consent that You are sharing such information with the Host willingly. The Company shall in no manner be responsible and/or liable for the use, misuse, or treatment of such information and this Privacy Policy does not govern any such information shared by the Participant with the Host.

In case You are a Participant and/or a Host, and/or the Organiser of the Event, You agree that You are solely responsible for Event Content and any Personal Information about your Event’s Participants which are displayed or uploaded by You in using the Services and for complying with all applicable laws pertaining to such Event Content, including, but not limited to, laws requiring You to obtain consent or permission of any third party to use any such content or portion thereof and to provide appropriate notices of third party rights including in respect of any name, identity, likeness or voice, submitted by You during an Event. You further represent and warrant that You have the right to upload or share such Event Content and that such use or reproduction thereof, does not violate or infringe on any rights of any third party, including intellectual property rights.

Information that We Collect from Other Sources

We will not use your personal information for anything other than the following lawful purposes:

To establish and maintain contractual relationships with our customers:

To fulfill our obligations to current customers
To contact customers regarding account-related issues and business communications relating to the Services, including technical notices, updates, security alerts, and administrative messages
To enable individuals to access and use our Services

To comply with our legal obligations:

To comply with legal obligations, including but not limited to complying with tax and financial reporting requirements
To demonstrate compliance with applicable privacy and data security laws and regulations, such as GDPR
To comply with incident monitoring, reporting, assessment, and notification requirements
To comply with other applicable criminal and civil law and regulatory requirements under federal, state, and international law

To provide services and information that you request and consent to receive:

To provide customer service and support
To communicate with you, including responding to your comments, questions, and requests regarding our Services
To process and complete transactions, and send you related information, including purchase confirmations and invoices
To provide direct marketing, email, and other distributed information distribution

To fulfill our other legitimate interests to the extent that they are not overridden by individual interests, fundamental rights, or freedoms:

To administer, operate, maintain, and secure our website and Services
To monitor and analyze trends, usage, and activities in connection with our Services
To investigate and prevent fraudulent transactions, unauthorized access to our Services, and other illegal activities
To verify compliance with our internal policies and procedures
For accounting, recordkeeping, backup, and administrative purposes
To customize and improve the content of our communications, websites, and social media accounts
To educate and train our workforce in data protection and customer support
To provide, operate, maintain, improve, personalize, and promote our Services
To develop new products, services, features, and functionality

We do not provide personal information for use in marketing any non-KonfHub, third-party goods or services.

When possible, we will use anonymized data for these purposes, but if we do not, or if we combine it with Personal Information we will treat it in accordance with this Privacy Statement.

Disclosure of Personal Data

KonfHub may disclose Your Personal Data to third party vendors and service providers including payment aggregators, processors or gateways (“Third Party Service Providers”) to facilitate the provision of Services (or any part thereof) through the Platform and to provide services, such as auditing, data analysis, and assistance with delivery of relevant marketing messages and advertisements and to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to Our Services. KonfHub contractually mandates these Third Party Service Providers to keep such Personal Data confidential and use it only for the purposes for which KonfHub discloses it to them.

KonfHub may share or disclose the Participant's complete name, email address and other information that may be required by the Organiser, whose Event the Participant wishes to attend. If You are a Participant, You expressly consent to the disclosure of Your aforementioned Personal Data by KonfHub to the relevant Organiser whose Event You wish to attend.

KonfHub may need to disclose Your Personal Data, if required to do so by law or in the good faith belief that such disclosure is reasonably necessary inter-alia to: (a) comply with a legal obligation or legal process; (b) protect and defend the legal rights or property of the Company, including to enforce Our agreements, policies, this Privacy Policy, and Terms; (c) protect the safety of the Company, including its employees, representatives, agents, Users, or any person, in an emergency. In such an event, the Company shall be under no obligation to inform You or seek Your approval or consent.

We may share aggregated anonymized (and de-identified) information about You with third parties either through the Platform or otherwise, at Our discretion. We may also provide Platform level recommendations on matters relating to Services and Organisers, which may be conducted by KonfHub or any Third Party Service Provider engaged by KonfHub on its behalf, for this purpose.

KonfHub may disclose or transfer Your information (personal or otherwise) to third parties (including during negotiation) to whom KonfHub may choose to sell, transfer, merge or divest all or a portion of its business or assets or in connection with any financing, acquisition, bankruptcy, dissolution, transaction, or proceeding. Alternatively, KonfHub may seek to acquire other businesses or merge with them. In such cases, such third party shall be contractually bound to comply with the terms of this Privacy Policy, in relation to any Personal Data disclosed to them.

KonfHub may store information that You provide at data centres or servers, whether owned, leased, licensed, or used by KonfHub, at a jurisdiction different to where You reside. By using KonfHub or providing Personal Data for any of the purposes stated in this Privacy Policy, You consent to the transfer to and storage of Your Personal Data to any third party jurisdiction. We may store Your Personal Data (or any portion thereof) locally in order to comply with requirements under specific local laws and regulations which may be applicable to Us.

Your Control Over Your Personal Information

You may decline to share certain personal information with us, in which case we may not be able to provide to you some of the features and functionality of our Services or fulfill your requests. For example, we need your email address to authenticate you and perform account services such as password resets, or to provide you with customer support.

You may decline to accept cookies, but that decision may affect the functionality and performance of our Services.
You may update or correct your personal information at any time by accessing the account settings page on the website or within our platform.
You may opt out of receiving promotional communications from KonfHub by using the unsubscribe link within each email. Note that, as long as you maintain an account with us, you will continue to receive administrative messages from us regarding the Services.
You may request information about, and access to, the personal data that we collect from you.
You may ask questions or make complaints about our privacy and data security practices with regard to your personal data.
You may request that we delete information that we have collected about you.
You may ask us for a copy of the information that we collected from you.

To exercise any of these options, or for additional information about our privacy and data security practices, contact us at support@konfhub.com.

Security

KonfHub takes reasonable steps to help protect Your rights of privacy and Your Personal Data in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction of such information, in compliance with applicable laws. The technical and organizational measures adopted by Us to protect Your Personal Data have been determined after taking into account state of the art technology, the cost of implementation and the nature, scope, context and purposes of processing as well as the risks of varying likelihood and severity for rights and freedoms of natural persons posed by the processing, both at the time of the determination of the means for processing and at the time of the processing itself. We have implemented measures that ensure that only Personal Data which is necessary for each specific purpose of processing is processed.

When Payment Details and other payment card account information is being transmitted on or through the Platform, it will be protected by encryption technology. You expressly consent to the collection and sharing of Your information including Personal Data with Third Party Service Providers to process payments and manage payment card information. KonfHub does not itself store Your payment or payment card information and does not have direct control over or responsibility for Your payment or payment card information. KonfHub takes reasonable measures to protect the transmission of Your payment or payment card information and/or Personal Data to ensure that they are secure. However, KonfHub assumes no liability or responsibility for disclosure of Your information including Personal Data due to errors in transmission, unauthorized third party access, or other causes beyond its reasonable control. You play an important role in keeping Your Personal Data secure. You shall not share Your user name, password, or other security information for Your Account with anyone.

Links to Third Party Sites and Collection of Information

Our Platform may link You to other third party platforms (“Third Party Sites”) that may collect Your Personal Data including Your IP address, browser specification, or operating system. The Company is not in any manner responsible for the security of such information or the privacy practices or content of those Third Party Sites. Additionally, You may also encounter “cookies” or other similar devices on certain pages of the Third Party Sites. Please note that the Platform does not control the use of cookies by these Third Party Sites. These Third Party Sites may have their own privacy policies governing the storage, processing, and retention of Your information that You may be subject to. This Privacy Policy does not govern any information provided to, stored on, or used by these Third Party Sites. We recommend that when You enter a Third Party Site, You review the Third Party Site’s privacy policy as it relates to safeguarding of Your information.

If You are an Organiser, the Third Party Service Providers may require You to comply with certain additional requirements for processing payments including the fulfilment of know-your-customer requirements. This may involve or require You to directly provide such Third Party Service Providers with certain Personal Data as may be required by them for such purpose. Please note that the treatment (including storage, processing and retention) of such additional Personal Data shared by You with such Third Party Service Providers, shall be governed by the privacy policies of such Third Party Service Providers and not this Privacy Policy.

Who Has the Access to Your Data Within Our Organization?

Within our organization, access to your data is limited to those persons who require access in order to provide you with the Products and Services, which you purchase from us, to contact you, and to respond to your inquiries, including requests for refund. Those staff members may be on teams such as: marketing, events, development, executive, customer support. Employees only have access to data that is relevant to their team, on a ‘need to know’ basis.

Data Retention

We retain certain information collected from you while you are a member on the Site, and in certain cases where you have deleted your account, for the following reasons:

So that you can use our Sites
To ensure that we do not communicate with you if you have asked us not to
To provide you with a refund, if entitled
To better understand the traffic to our Sites so that we can provide all members with the best possible experience
To comply with applicable legal, tax or accounting requirements.

We retain user data for as long as necessary for the purposes described above. This means that we retain different categories of data for different periods of time depending on the type of data, the category of user to whom the data relates to, and the purposes for which we collected the data.

Children’s Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at support@konfhub.com.

Information for International Users

Additional Rights and obligations for Users located in the European Economic Area (EEA) and the United Kingdom:

If You are a resident of the European Economic Area (EEA) or the United Kingdom and You use the Platform and/or the Services, for the purposes of applicable data protection law (in particular, the General Data Protection Regulation ((EU) 2016/679 (the "GDPR")), please note that We shall be the data controller in relation to Your Personal Data processed.

GDPR Compliance

The platform is committed to ensuring the privacy and security of all personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Any personal information collected from users, attendees, or event organizers will be processed lawfully, fairly, and transparently, solely for the purpose of delivering event-related services. The platform implements appropriate technical and organizational measures to safeguard data from unauthorized access, loss, or misuse as required by GDPR. Users retain the right to access, rectify, and delete their personal data and may exercise these rights by contacting the platform's designated Data Protection Officer.

Your Rights Under the CCPA

Users who are California residents have certain rights under the California Consumer Privacy Act, (“CCPA”) included in these rights are:

Right to know: You have the right to request to know more about the categories and specific pieces of personal information that we have collected about you and access a copy of your personal information.
Right to deletion: You have the right to request deletion of personal information that we have collected about you.
Right to non-discrimination: If you choose to exercise any of your rights under CCPA, we will treat you like all other users. In other words, there is no penalty for exercising your rights under CCPA.
Right to opt-out: You have the right to opt-out of the sale of your personal information. We do not sell personal information. However, the Service Providers we partner with (for example, our advertising partners) may use technology on the Service that "sells" personal information as defined by the CCPA. If you wish to opt-out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below. Please note that any opt out is specific to the browser you use. You may need to opt out on every browser that you use.
Right to erasure: You have the right to ask us to delete or remove Personal data when the personal data is no longer necessary for the purpose which you originally collected or processed.

To exercise any of these rights under CCPA, please email support@konfhub.com. To know more about your rights and how to exercise them visit our Data Subject Request Policy.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. If we make any material change/s to the Policy, we will notify you via email, through a notification posted on the Services, or as required by applicable law. You can see when the Policy was last updated by checking the date at the bottom of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective from when they are posted on this page.

Contact Details

The Company is located at KonfHub Private Limited, No. 173, Asha Township, Doddagubbi, Bengaluru - 560077, India. If You have any questions, or any queries in relation to the Privacy Policy and/or Your choices and rights thereof, please free to contact Us via email at support@konfhub.com

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